Not Yet a Member?

• If you're looking for Medicare plans, call a licensed insurance agent at 1-800-782-5068 or TTY: 7-1-1 or 1-800-735-2989.
• If you're thinking about enrolling in an Individual and Family plan, call us at 1-866-522-2515.
• If you'd like to enroll in a health plan through the Health Insurance Marketplace, please visit healthcare.gov, call your local agent, or call GoHealth at 1-866-427-3017 for assistance. Scott and White Health Plan does not offer plans through the Health Insurance Marketplace.

Member Support

Get In Touch With Our Member Support

Individuals & Family Members

Information and support for Employer and marketplace insurance plans

Send a Secured Message in Member Portal

Medicare Members

Information and support for Medicare plans, including Advantage and SeniorCare

Send a Secured Message in Member Portal

RightCare Members

Information and support for the STAR Medicaid Plan

Nurse Advice Line

Nurses are available to advise members 24 hours a day, 365 days a year.

Frequently Asked Questions

Get answers to the most commonly asked questions at your fingertips.

General Health Plan FAQs