Contact Information
Scott & White Health Plan

Member Eligibility/Benefits Verification
1-800-655-7947 or 254-298-3216

Claims (Status Checks and Claims Inquiries)
1-800-321-7947 or 254-298-3000

Health Services Division (Out-of-Plan Referrals, Pre-Auth)
1-888-316-7947 or 254-298-3088   

Fax Server Number
1- 800-626-3042 or 254-298-3450

For routine out-of-plan referrals please see the physician referral procedures section of the provider manual

***For urgent/emergency referrals call HSD immediately***

Membership (PCP Reports)
1-800-321-7947 OR 254-298-3000

Provider Relations
1-800-321-7947 OR 254-298-3000

Useful Websites
www.swhp.org
www.sw.org

If you would like to contact us online, please fill out our Feedback Form.

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