Claims Department Overview

Centralized department located at the main Scott & White Health Plan offices in Temple, TX performs all claims processing functions. The claims department performs functions related to claim processing, subrogation, coordination of benefits; claims adjustments, provider appeals, and customer service functions related to claims payment issues.

All questions related to claims issues, including claims submissions, payments, denials, and adjustments should be directed to the Health Plan at the following number:

1-800-321-7947
or
254-298-3000

Please ask for the claims department when calling.
Our goal is to provide you with the best customer service possible.

Back to Top