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Texas Friendly

We're your neighbors, your friends and your family. We're Scott & White Health Plan and our commitment to you is rivaled by none. That's why our costs are lower, our physician and hospital network is ever-expanding, our plan options are flexible and our customer service is simply outstanding.

In fact, we were named one of the Highest Ranked Health Plans in Texas by the U.S. News & World Report ¹ for the third year in the row². Plus our Medicare plan was rated the best in Texas¹.

We earned an "Excellent Accreditation" from the National Committee for Quality Assurance (NCQA) for both Commercial and Medicare products (May 18, 2006 - May 18, 2009). This is SWHP's fourth consecutive "Excellent Accreditation".

We have received the highest rating of any Central Texas Health Maintenance Organization for "How People Rated Their Health Plan" and "How Well Doctors Communicate," (Office of Public Insurance Counsel, "Comparing Texas HMOs 2007").

We received one of the lowest patient complaint ratios in Texas (Office of Public Insurance Counsel, "Comparing Texas HMOs 2007").

We lead other HMOs in the percentage of patients who receive breast cancer screening, beta-blocker treatment after a heart attack, diabetes eye exams, adolescent well child visits, childhood and adolescent immunizations, and colorectal cancer screening. (Guide to Texas HMO Quality: 2007).

We were recognized for exceeding Texas average in all six comprehensive diabetes care measures by the Texas Diabetes Council in 2006 and 2007.

AM Best assigned us an A- (Excellent) rating following extensive review of the SWHP's financial strength, operating performance and market profile (2006), www.ambest.com.

Weiss Ratings, Inc. assigned us a financial safety rating of A- (Excellent). Weiss provides data and analysis for consumers, professionals, institutions and federal agencies.

We were profiled by America's Health Insurance Plans (AHIP) Quality Profiles Focus for our efforts to reduce school absenteeism through a Hand Washing Initiative (2007).

¹ U.S. News & World Report/NCQA America's Best Health Plans 2007
"America's Best" Health Plans is a trademark of U.S. New & World Report
² 2005 and 2006 rankings posted on www.usnews.com.

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