HealthConnect

HealthConnect is designed to make your health and medical decisions less confusing and overwhelming. Helping you understand your options for care and communicate more effectively with your doctors are the primary goals of the program. HealthConnect is free, completely voluntary, and confidential, so you can feel comfortable calling with any health-related questions.

Listed below are the valuable services available to you through HealthConnect:

• If you are enrolled in a Scott & White Health Plan and Insurance Company plan and are ill or injured, you can contact the HealthConnect nurse advice line at 1-800-975-6612. The nurse advice line is staffed 24 hours a day, every day of the year. Our nurses can give you information about how to take care of yourself at home or can help determine if an appointment, an urgent care visit or an emergency room visit is most appropriate for your symptoms.
• Our CareWise® Website offers a wealth of health information online, a comprehensive source of health and wellness information. Search for a variety of topics, including medical conditions, symptoms and preventive health measures. Click here to access the CareWise site.

• HealthConnect disease management program is a comprehensive approach to care that supports and supplements the physician-patient relationship in improving health outcomes. The program is designed to work with your schedule and personal health needs. It complements your providers' treatment plan and provides support through communication, timely information and a uniquely human approach.

  Conditions that are included in the disease management program are:

  • Diabetes
  • Coronary Artery Disease (CAD)
  • Congestive Heart Failure (CHF)
  • Asthma
  • Chronic Obstructive Pulmonary Disease (COPD)

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