State of Texas and Higher Education
Employees, Retirees and their Dependents
Prescription Information
| Refills | New Prescriptions | Transfer Prescriptions | Mail Order Prescriptions |
Refills may be obtained at any Health Plan or participating network pharmacy; however, refills for maintenance quantities may only be obtained at a Scott & White Health Plan Pharmacy. To request a refill you can call the pharmacy or request refill(s) from a Scott & White Health Plan Pharmacy on line.
To view a list of other participating pharmacies, see Find a Provider.
New Prescription(s)
- Scott & White Express Home Prescription Services
- P.O. Box 3690
- Temple, TX 76505
Simply take your prescription to a Scott & White Health Plan Pharmacy or a participating network pharmacy of your choice or mail your prescription to:
To view a list of other participating pharmacies, see Find a Provider.
Transfer Prescription(s)
Call the pharmacy and give the prescription label information to the staff, or take your label to a Scott & White Health Plan Pharmacy or participating network pharmacy of your choice. They will complete the transfer for you. Please allow 24 hours for transfer prescriptions.
To view a list of other participating pharmacies, see Find a Provider.
Transfer Prescription(s)
Mail Order
- For mail order service:
- Complete and send in the refill order form (189 kb,
) (with check or credit card payment) given to you by your participating network pharmacy to: - Scott & White Express Home Prescription Services
- P.O. Box 3690
- Temple, TX 76505
- The prescription will be mailed postage-paid to you upon receipt of the check or credit card information.
- Or call (800) 707-3477 to request a transfer of your prescription or use our on-line prescription refill form.
Please allow 5-7 working days for mail delivery.
-
The prescription will be mailed postage-paid to you upon receipt of the check or credit card information.
In addition to using mail order you may also obtain a 90 day supply of approved medication at any of the Scott & White Health Plan Pharmacies.
Participants may obtain maintenance and non-maintenance medications at mail order.
Copayments for 90-day supply
Tier 1 - Primarily generic drugs - $30
Tier 2 - Mostly preferred brand name drugs - $75
Tier 3 - Non-preferred and non-formulary drugs - $120
To view a list of other participating pharmacies, see Find a Provider.
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