State of Texas and Higher Education

Employees, Retirees and their Dependents

Scott & White Health Plan Administration Offices

Hours of Operation:

Monday - Friday
8 a.m. - 5 p.m. CST

swhpques@swmail.sw.org
TTY 254-724-2832

If you would like to contact us online, please fill out our Feedback Form.

Language Line

In an effort to improve communication with non-English speaking enrollees, Scott & White Health Plan uses the interpretive services of AT&T. When calling your Scott & White Health Plan representative with questions or concerns, you can be linked by phone with a highly trained interpreter if you speak little or no English. You simply let the Scott & White Health Plan Customer Service Coordinator know what your primary language is and the call is completed with the help of an AT&T interpreter. You do not have to call a special line for this service; simply let your Customer Service Coordinator know that you wish to utilize this service.

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