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Understanding Quality

Understanding Health Care Quality

Research has shown that science-based measures can be used to assess quality for various conditions and for specific types of care. For example, quality health care is:

  • Doing the right thing (getting the health care services you need).
  • At the right time (when you need them).
  • In the right way (using the appropriate test or procedure).
  • To achieve the best possible results.

Providing quality health care also means striking the right balance of services by:

  • Avoiding underuse (for example, not screening a person for high blood pressure).
  • Avoiding overuse (for example, performing tests that a patient doesn't need).
  • Eliminating misuse (for example, providing medications that may have dangerous interactions).

Source: Agency for Healthcare Research and Quality (www.ahrq.gov)

Understanding Quality

Ensure that you get high quality care:

Quality Improvement (QI) Goals and Objectives