Refills may be obtained at any Health Plan or participating network pharmacy; however, refills for maintenance quantities may only be obtained at a Scott & White Health Plan Pharmacy. To request a refill you can call the pharmacy or request refill(s) from a Scott & White Health Plan Pharmacy on line.
To view a list of other participating pharmacies, see Find a Provider.
Simply take your prescription to a Scott & White Health Plan Pharmacy or a participating network pharmacy of your choice or mail your prescription to:
To view a list of other participating pharmacies, see Find a Provider.
Call the pharmacy and give the prescription label information to the staff, or take your label to a Scott & White Health Plan Pharmacy or participating network pharmacy of your choice. They will complete the transfer for you. Please allow 24 hours for transfer of prescriptions.
To view a list of other participating pharmacies, see Find a Provider.
We offer three ways to transfer your prescription to mail order:
Download the refill order form or pick one up at your participating network pharmacy. Complete the form and send it along with check or credit card payment to:
Call (800) 707-3477 to request a transfer of your prescription
The prescription will be mailed postage-paid to you upon receipt of the check or credit card information. Please allow 5-7 working days for mail delivery.
Participants may obtain maintenance and non-maintenance medications at mail order.