Member Forms
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Member Forms by Plan Type |
Select the type of plan you are in for forms pertaining to that plan. |
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Transition of Care |
For enrollees new to SWHP who are in active treatment for medical conditions with non-SWHP network providers, SWHP may grant up to 90 days to transition care to SWHP providers, based on individual case review.
Please fill out a Transition of Care form and either submit it to SWHP at: Scott & White Health Plan or FAX: (254) 298-3385, Attention: Member Relations |
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Coordination of Benefits (COB) |
Annual Coordination of Benefits Review Once a year, during your birthday month, Scott and White Health Plan (SWHP) will send you a questionnaire which allows us to update our records with other sources of health care coverage for you and your family (e.g. medical, prescription or Medicare). Your response will enable SWHP to provide prompt and accurate processing of your claims. SWHP will automatically send you this questionnaire on an annual basis. Once you have received your annual questionnaire, the quickest and easiest way to update your record is to log into the Healthcare Coverage Center and provide the information requested. You will need the account number listed on your letter and your date of birth to log in. If you would like to provide this information prior to your birthday month, please call 1-888-925-9754. |