Scott & White Health Plan

Quality Improvement

• Healthcare Effectiveness Data and Information Set (HEDIS®) - Service levels
• HEDIS® Guide 2011
  HEDIS® is a registered trademark of NCQA.
   
• Quality Improvement Program
  • Clinical Guidelines
     
• Accessibility to Healthcare Services
  • Standards for Timely Primary Care Access
  • Standards for Timely Behavioral Health Access and Behavioral Health Telephone Access
     
• Physician Office Visit Information Form
   
• Frequently Asked Questions