Feedback
En Español

Scott & White Health Plan

Contact Information for providers

Member Eligibility/Benefits Verification
1-800-321-7947 or 254-298-3000

Claims (Status Checks and Claims Inquiries)
1-800-321-7947 or 254-298-3000

Health Services Division (Out-of-Plan Referrals, Pre-Auth)

  • 1-888-316-7947 or 254-298-3088   
  • Fax Server Number: 1- 800-626-3042 or 254-298-3450
  • For routine out-of-plan referrals please see the physician referral procedures section of the provider manual
  • ***For urgent/emergency referrals call HSD immediately***

Membership (PCP Reports)
1-800-321-7947 OR 254-298-3000

Provider Relations
1-800-321-7947 OR 254-298-3000

Useful Websites
www.swhp.org
www.sw.org

If you would like to contact us online, please fill out our Feedback Form.