Some outpatient procedures, invasive diagnostic procedures, and other outpatient services require preauthorization through the SWHP Health Services Division. These authorizations will be handled through the SWHP
Authorization forms process as a request to the Plan Medical Director(s) for individual case review and a coverage determination. Remember: For Members to receive full benefit of coverage under the terms of the Evidence of Coverage and/or Standard Plan Document, they should be receiving services from SWHP-approved physicians or providers. Guidelines for coverage of specific services are as outlined in this section. This list includes,
but is not limited to:
- Any Out-of-Plan services
- Coronary CT Angiography
- Major Joint Replacements
- Spine Surgeries
- Level II Outpatient Cardiac Rehabilitation after initial 8 weeks
- Home Care Services (Includes Skilled Nursing, PT/OT/Speech, Social Services, Aides, etc.)
- Home Infusion Services
- Dental/Oral Surgery Procedures
- Laparoscopy (If for Infertility services)
- Laser Ophthalmologic Treatment, except for Retinal disease
- Physical Medicine and Rehabilitation
- Behavioral Health Services
- Psychiatric/Psychologic Testing
- Plastic Surgery Procedures
- PT/OT/Speech in Intermediate and/or Long-term Care Facilities
- Skilled Nursing Level of Care
- Work-up for potential organ transplantation
If you have a procedure or service that is not addressed in the above listing, you should contact Health Services Division at (888) 316-7947 (toll free) or (254) 298-3088 for clarification, instruction in the process for case review, and/or an urgent coverage determination if there are special circumstances warranting an urgent determination.