Scott & White Health Plan
About Us
Scott & White Health Plan (SWHP)...
Began operations in January 1982 as a not for profit Health Maintenance Organization. Its mission, then and today:
“To provide the most personalized, comprehensive, highest quality health care, enhanced by medical education and research”.
First called Centroplex Health Plan, the SWHP service area focused primarily in Bell and Coryell counties. Since then, we've grown our membership to over 200,000 members and our service area to 50 counties in the Central Texas region. New insurance plans have been introduced to meet the needs of members, employers and the community. These include a child only plan, a statewide self-insured plan and a Medicare prescription plan.
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Our Customer Care
- One of the Highest Ranked Health Plans in Texas with a Medicare plan rated the best in Texas (U.S. News & World Report/NCQA America's Best Health Plans).
- "Excellent Accreditation" for Commercial and Medicare products (National Committee for Quality Assurance).
- Highest rating of any Central Texas and Panhandle/Plains Health Maintenance Organization for
- "How People Rated Their Health Care;"
- "How People Rated Their Personal Doctor (tied for highest in Panhandle/Plains area);"
- "How People Rated Their Specialist;" and
- "Plan Information on Costs (percentage of members who said they were always able to find out cost information)," (Office of Public Insurance Counsel, "Comparing Texas HMOs 2009").
- Below the Texas average for combined (patient and provider) complaints per 10,000 enrollees, compared with Texas HMOs with more than 50,000 enrollees (Office of Public Insurance Counsel, "Comparing Texas HMOs 2009").
- Recognized by the Texas Diabetes Council for 4 consecutive years (2006 through 2009) for exceeding the Texas average in all six comprehensive diabetes care measures.
- Profiled by America's Health Insurance Plans (AHIP) in two publications: Quality Profiles Focus in 2007 and Innovations in Prevention, Wellness and Risk Reduction in 2008 for our efforts to reduce school absenteeism through a Hand Washing Initiative.
Sales and Service Locations
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Bryan/College Station
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Georgetown |
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| San Angelo 2030 Pulliam, Suite 1 San Angelo, Texas 76905 (325) 659-7591 (800) 782-5068 |
Temple |
Waco |