Scott & White Health Plan

Get health support when you need it.

Scott & White Health Plan offers a multitude of wellness programs for your employees. All programs are FREE and are included in your benefits. Take advantage of these convenient and valuable programs!

VitalCare online resources include:

• The Dialog Center
  • HealthWise® Knowledgebase
  • VitalCare Shared Decision-Making®
  • Health Coach Message Center
  • Interactive Tools, quizzes, and calculators
  • Symptom Checker
• Succeed® Health Risk Assessment
• Lifestyle Management Programs

 The Dialog Center

The Dialog Center is a password protected website that allows you access to

• A Health Coach
• HealthWise® Knowledgebase
• VitalCare Shared Decision-Making® Resources
• Health News

Register for access using your member ID number found on your ID card.

The Dialog Center Health Coach Message Center

• E-mail your Health Coach any time day or night as often as you like
• No question is too big or too small
• Your Health Coach is a trained professional (such as a nurse, respiratory therapist, or dietitian) who can provide you with health information and support on over 65 different diseases and conditions
• Receive messages from your Health Coach
• Set bookmarks to information sent to you by your Health Coach

The Dialog Center HealthWise® Knowledgebase

• Look up health topics
• Check your symptoms
• Look up information on medical tests
• Use quizzes and calculators to manage your health
• Look up prescription and non-prescription drugs
• Find information on support groups and self-help

The Dialog Center VitalCare Shared Decision-Making®

• See videos of medical opinions reflecting different points of view
• Share the experience through videos of real patients who were faced with the same decision
• Programs are designed to help members have meaningful dialog with their doctor about their options
• Download educational information, booklets, and supporting research

The Dialog Center Health News

Dedicated to supporting excellence in medical and news reporting. The site aims to:

• Improve the accuracy of news stories about medical treatments, tests and procedures
• Help consumers evaluate the evidence for and against new ideas in health care
• Support and encourage the ABCs of health journalism - Accuracy, Balance and Completeness

News stories are monitored daily and selected for review from the major U.S. media including:

• The nation's top 50 circulation newspapers
• The evening network newscasts of ABC, CBS and NBC
• The Associated Press wire service

• The weekly news magazines TIME, Newsweek and U.S. News & World Report

Succeed® Health Risk Assessment

• Designed to identify basic information about your health
• Includes questions concerning family health history, personal health history, substance abuse, stress/coping, physical activity, and nutrition
• Receive a report that includes a response to each of your answers

• Each response consists of an explanation and advice that may help you with your health choices

Lifestyle Management Programs

Select a personalized plan that fits your life

• Relax® - a stress management strategy developed just for you
• Nourish® - make smart food choices with a nutrition plan that fits your lifestyle
• Breathe® - learn to stop smoking for good
• Balance® - gain a positive self-image through a personalized weight management and physical activity plan
• Care^TM for Your Back - get strategies, videos and exercises designed to help you care for your back
• Care^TM for Your Health - Discover the skills you need to take better care of your health
• Overcoming^TM Depression - Learn to live a fuller life with depression management strategies
• Overcoming^TM Binge Eating - free yourself from compulsive overeating
• Overcoming^TM Insomnia - discover healthy, restful, stress-free sleep

• Move^TM - make exercise an essential part of your daily routine 

In addition to online resources, members have access to:

• A Health Coach - No question is too big or small for your Health Coach. Start a conversation today! 877-505-7947
• The Nurse Advice Line - Our nurses can offer advice on how to take care of yourself at home or can help determine if an appointment, an urgent care visit, or an emergency room visit is most appropriate for your symptoms. 877-505-7947

• Health Education Audio Reference (HEAR) Library - listen to your choice of over 300 health topics (25 in Spanish). 877-505-7947

Available 24 hours a day/ 7 days a week!

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