Scott & White Health Plan

Refills     New Prescriptions     Transfer Prescriptions     Mail Order Prescriptions

Refills may be obtained at any Scott & White pharmacy or participating network pharmacy; however, refills for maintenance quantities may only be obtained at a Scott & White Health Plan Pharmacy. To request a refill you can call the pharmacy or request refill(s) from a Scott & White Health Plan Pharmacy online.

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New Prescription(s)

Simply take your prescription to a Scott & White Health Plan Pharmacy or a participating network pharmacy of your choice or mail your prescription to:

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Transfer Prescription(s)

Call the pharmacy and give the prescription label information to the staff, or take your label to a Scott & White Health Plan Pharmacy or participating network pharmacy of your choice. They will complete the transfer for you. Please allow 24 hours for transfer of prescriptions.

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Transfer Prescription(s) To Mail Order

We offer two ways to transfer your prescription to mail order:  

1. Download the refill order form (pdf, 189kb) or pick one up at your participating network pharmacy.  Complete the form and send it along with check or credit card payment to:

   Scott & White Express Home Prescription Services
   
   P.O. Box 1287
   Salado, Tx. 76571
    

2. Call (800) 707-3477 to request a transfer of your prescription

The prescription will be mailed postage-paid to you upon receipt of the check or credit card information.  Please allow 5-7 working days for mail delivery.

Participants may obtain maintenance and non-maintenance medications at mail order.

Tier 1 - Primarily generic drugs - $45
Tier 2 - Mostly preferred brand-name drugs - $105
Tier 3 - Non-preferred and non-formulary drugs - $180

To view a list of other participating pharmacies, see Find a Provider.

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